Patient Safety Is Our Priority
At ATCO Pharma, we believe that our responsibility to patients goes beyond the development, manufacturing, and supply of medicines. It also includes the continuous monitoring of medicine safety once our products are used in real-world settings.
As part of our ongoing commitment to patient safety, Pharmacovigilance (PV) represents an essential component of our quality and safety framework. Through our Pharmacovigilance activities, we monitor safety information related to our products, receive and evaluate reports of adverse drug reactions and other medicine-related problems, and take appropriate actions in accordance with applicable requirements and procedures.
What Is Pharmacovigilance?
Pharmacovigilance is the science and activities concerned with the detection, assessment, understanding, and prevention of adverse effects or other medicine-related problems.
Information received from patients, healthcare professionals, and other stakeholders is an important part of this system. Reports of suspected adverse drug reactions can contribute to the ongoing understanding of medicine safety and support appropriate actions to promote the safe use of medicines.
Why Is Reporting Adverse Drug Reactions Important?
Although medicines undergo extensive evaluation before they are made available to patients, some safety information may become more evident when medicines are used by larger and more diverse patient populations under real-world conditions.
Therefore, every report of a suspected adverse drug reaction or medicine-related problem may provide valuable information for medicine safety monitoring.
For this reason, ATCO Pharma encourages patients, healthcare professionals, and other relevant stakeholders to report any suspected adverse drug reaction or other medicine-related problem associated with ATCO Pharma products.
How Does ATCO Pharma Support Patient Safety?
ATCO Pharma’s Pharmacovigilance system supports the continuous monitoring of product safety through the receipt, review, and assessment of information related to adverse drug reactions and other medicine-related problems, in accordance with established procedures and applicable regulatory requirements.
Pharmacovigilance is also an important part of our ongoing commitment to maintaining high standards of quality and safety, promoting a culture of adverse event reporting, and ensuring responsible management of medicine safety information.
How Can You Report an Adverse Drug Reaction?
If you experience any side effect or other medicine-related problem that may be associated with an ATCO Pharma product, you can report it through one of the following channels:
- Online Reporting Forms
English ADR Reporting Form:
https://forms.office.com/r/AqhcAyu8qB
You can use this QR Code:
Arabic ADR Reporting Form:
https://forms.office.com/r/9uzNcY5LGR
You can use this QR Code:
- Contact the Pharmacovigilance Department
If you experience any difficulty completing the reporting form, you may contact the Human Pharmacovigilance Department at ATCO Pharma: WhatsApp:
+20 1021773888
Email: drug.safety@atcopharma.com
Please note that this contact number is dedicated to adverse drug reaction reporting only and should not be used for sales, commercial, or recruitment inquiries.
What Happens After You Submit a Report?
Information received through our designated reporting channels is handled within ATCO Pharma’s Pharmacovigilance system to support the ongoing assessment and monitoring of medicine safety.
Where necessary, additional information may be requested to support the completeness and assessment of an individual report.
Your Privacy Matters to Us
We recognize the importance and sensitivity of the information that may be provided when reporting an adverse drug reaction.
ATCO Pharma is committed to protecting your personal data and processing it in accordance with applicable laws and regulations.
Medicine Safety Is a Shared Responsibility
Enhancing medicine safety is a shared responsibility that requires collaboration among pharmaceutical companies, regulatory authorities, healthcare professionals, patients, and other relevant stakeholders.
At ATCO Pharma, we believe that reporting adverse drug reactions is an important contribution to strengthening knowledge about medicine safety and supporting the safe and responsible use of medicines.
If you believe that you have experienced an adverse drug reaction or other medicine-related problem associated with an ATCO Pharma product, please report it through our dedicated Pharmacovigilance channels.
Patient safety is our priority, and your report can make a difference.